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FAQ: Contact

Common Queries

You Asked, We Answered

What are the payment options?

we accept all types of cards and PayPal payment

What is your return policy?

Due to the nature of the business  we do not  accept any refund or exchanges unless the item is faulty upon delivery and this has to be within when the items is signed for by your delivery courier. it is your responsibility to check that your items are not damaged or faulty upon delivery. I strongly advise that you check the items that you purchase and that its up to your  standard before buying them

Do you offer gift cards?

we do not offer gift card at the moment

FAQ: FAQ

Our Shipping Policy

We will try to ship out your items as soon as possible. uk delivery would be shipped out the following day. International shipping process time would be shipped out within 72hours. All our orders would be process by Royal Mail or DHL for international orders with tracking numbers. it is kindly your responsibility to check your address is correct and that the  delivery companies  are able to deliver to that address. we are not able to hold account if your orders go missing once it has been shipped out.
:Uk shipping fee is a flate rate of £4.99
:International shipping fee is a flate of £15.99
:All our uk orders would be shipped out the following day with royal mail tracked delivery
:All international shipping would be shipped out within 72hours with DHl or Royal mail tracked delivery 

FAQ: Shipping Policy

Due to the nature of the business  we do not  accept any refund or exchanges unless the item is faulty upon delivery and this has to be within when the items is signed for by your delivery courier. it is your responsibility to check that your items are not damaged or faulty upon delivery. I strongly advise that you check the items that you purchase and that its up to your  standard before buying them. 

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FAQ: Return Policy
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